---------- Forwarded message ---------- From: SCMS Membership List <[log in to unmask]> Date: Thu, May 14, 2009 at 9:45 AM Subject: [SCMSL] JTB Hotel Cancellation Update To: "[log in to unmask]" <[log in to unmask]> URGENT MESSAGE Dear Colleagues: All hotel reservations made through the Japan Travel Bureau (JTB) are being, or have been, cancelled. You will receive email notification about this matter *today or tomorrow*, but please share this message widely. Not everyone may have access to email and we want to make sure that those still traveling to Japan can make other arrangements. We asked the JTB not to cancel all reservations across the board, rather to allow those that wanted to cancel the ability to do so without penalty. >From what we understand, this was the only way they could give people *FULL* refunds. We were given no advance notice about this action. If you are no longer traveling to Japan and wish to obtain a refund, you need will to follow the directions set forth in the email you will receive from the JTB. If you booked directly with a hotel, you will need to contact them, cancel your reservation and ask about a refund. If you are still traveling to Tokyo, we suggest you rebook directly with your hotel. The JTB told us they will include hotel contact information in their "notice of cancellation" email. PLEASE NOTE: it is our understanding that *you will need to apply for the refund*. You will not automatically receive it although all reservations are being cancelled. If you made a reservation through the JTB and have any questions, please contact <[log in to unmask]> ---- To sign off Screen-L, e-mail [log in to unmask] and put SIGNOFF Screen-L in the message. Problems? Contact [log in to unmask]